Last Updated: 4 / 3 / 2025
At MAFU ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy & Security outlines our practices regarding the collection, use, disclosure, and safeguarding of your information when you use our website and services.
- Information We Collect
We collect the following types of information:
- Personal Information: This includes your name, email address, phone number, date of birth, address, and other contact details you provide when registering, creating an account, or using our services.
- Health Information: To provide medical cannabis evaluation and licensing services, we collect health information, which may include your medical history, conditions, symptoms, and any information you provide during health questionnaires or consultations with Dr. Colon Molero. This information is considered Protected Health Information (PHI) under applicable privacy laws.
- Payment Information: When you purchase our services, we collect payment information, such as credit card details or other payment method information. Payment processing is handled by secure third-party providers, and we do not directly store your full payment card details on our systems.
- Usage Data: We collect information about how you use our website and services, including your IP address, browser type, pages visited, time spent on pages, and other usage statistics. This data helps us improve our website and services.
- Cookies and Tracking Technologies: We may use cookies, web beacons, and similar tracking technologies to collect information about your browsing activity on our website. You can manage your cookie preferences through your browser settings.
- How We Use Your Information
We use your information for the following purposes:
- Providing Services: To provide you with medical cannabis evaluation, license renewal, and related services, including connecting you with Dr. Colon Molero for consultations.
- Account Management: To manage your account, process payments, and provide customer support.
- Communication: To communicate with you about your account, services, updates, and important notices. We may also send you marketing communications if you have opted in to receive them (you can opt out at any time).
- Improving Our Services: To analyze usage data and feedback to improve our website, services, and user experience.
- Legal Compliance: To comply with applicable laws, regulations, legal processes, and government requests.
- Research and Development: To conduct research and development activities to improve our services and develop new offerings, always ensuring privacy and data anonymization where applicable.
- How We Share Your Information
We may share your information in the following circumstances:
- With Dr. Angel Colon Molero: We share your health information with Dr. Colon Molero to conduct your medical cannabis evaluation and provide related services. Dr. Colon Molero is bound by professional ethics and legal obligations to protect your privacy.
- With Service Providers: We may share information with third-party service providers who assist us in operating our website, processing payments, providing customer support, sending communications, and performing other business functions. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
- Legal Requirements: We may disclose your information if required to do so by law, court order, or legal process, or in response to a valid request from a government authority.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or uses of your personal information.
- With Your Consent: We may share your information with third parties with your explicit consent.
- Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use encryption technologies to protect sensitive information transmitted online and offline.
- Secure Storage: We store your information on secure servers and databases with restricted access.
- Access Controls: Access to your personal information is limited to authorized personnel who need it to perform their job functions.
- Regular Security Assessments: We conduct regular security assessments and update our security practices to address new threats and vulnerabilities.
However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
- Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to request correction of inaccurate or incomplete personal information.
- Deletion: You have the right to request deletion of your personal information, subject to certain legal exceptions.
- Objection to Processing: You have the right to object to the processing of your personal information in certain circumstances.
- Data Portability: You have the right to receive your personal information in a portable format and to transmit it to another controller, where technically feasible.
- Withdraw Consent: If we rely on your consent for processing your personal information, you have the right to withdraw your consent at any time.
To exercise these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable law.
- Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website, personalize content, and analyze website traffic. You can control cookies through your browser settings and other tools. Please refer to our Cookie Policy (if you have a separate one) or your browser's help documentation for more information.
- Children's Privacy
Our services are not directed to children under the age of 18, and we do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.
- Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of these websites before providing any personal information.
- Changes to this Privacy Policy & Security
We may update this Privacy Policy & Security from time to time to reflect changes in our practices or legal obligations. We will post any changes on this page and update the "Last Updated" date at the top. We encourage you to review this policy periodically for any updates. For significant changes, we will provide more prominent notice or seek your consent as required by law.
- Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy & Security or our privacy practices, please contact us at:
support@mafuhp.com
+1 (305) 968-0811
